slightly imperfect sale on instagram coming soon! follow us @thecleafiles ♡

Returns and Repairs

Return Policy

Our pieces are handmade to order, made specially for you, therefore we cannot accept returns or exchanges.


Things happen and we get it  If your jewelry breaks within the first 20 days, we are happy to repair your item at no extra cost. Please let us know right away! Contact us including photos of fault part so we can assess if deemed valid for repair. General wear and tear, misuse and tarnishing are not covered. If your jewelry piece was purchased more than 20 days ago, please note that a small repair fee will apply. Customers are responsible for the return shipping costs.